By Jennifer Gannon
Keep in mind there are many contributing design factors that can make a swim spa more or less comfortable for bathers. For instance, if the swim spa has ergonomically designed seats, let the customer know. This is important because the bather needs to fit comfortably into the seats to get the best possible soaking and massage experience.
Let customers climb in and test out the seats. If a seat is not comfortable when it is dry, the odds are it will remain uncomfortable when it is wet. Again, schedule a ‘wet test’ for customers in a fully operational version of the swim spa they are interested in, just like test-driving a car.
Encourage customers to take a closer look at other design features as well, such as multi-level seating, foot-well space, and safety steps. Leave no rock unturned, this way customers can ensure all body types are able to sit in the swim spa, there is plenty of space to accommodate multiple bathers, and ingress and egress is safe and easy.
Further, if the swim spa design allows, and depending on the customer’s installation preference, tell them the cost with and/or without the cabinet. Today, an increasing number of swim spas are being installed above-ground as the cabinet finishes the exterior; however, below-grade installations (without the cabinet) remain popular. The latter method allows the consumer to customize the installation, whereby placing the swim spa inground, in a floor, or building a custom-deck surround.
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