EXPERT ADVICE

Variable-speed pump economics

When a service professional tells a swimming pool owner they can cut energy costs by installing a variable speed pump (VSP) they become interested. However, when they tell them the pump will operate two-to-three times longer than an average pump, they are...
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EXPERT ADVICE

Better businesses are built on emotion, shared relationships, and trust

Trust and loyalty drive business success, yet many retailers forget to ask themselves some of the following important questions: Is there any value in trust? How much do customers trust them? How important is it to connect with customers on a regular basis? Are their customers loyal? Do customers think they are loyal to them?
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IN THE NEWS
EXPERT ADVICE

Reviving a troublesome heater

It is very unpleasant to anticipate relaxing in a pool only to dip a toe in and find the water is frigid. This unpleasantness can easily spiral into frustration when maintenance is unable to provide a timeline as to when the issue may be resolved.
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CASE STUDIES

Renovation of Hamilton’s Gage Park earns inaugural legacy award

Amidst the hustle and bustle of city life, there stands a piece of landscape history offering a quiet place of refuge and solace, where the soothing sounds of water and ambient noise of children playing can be heard. Framed by beautiful vistas and the lush green Niagara Escarpment, along...
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