Tag Archives: water quality

Helping new hot tub and swim spa owners keep water quality in check

Many retailers and/or service technicians in the hot tub and swim spa industry have likely faced an assortment of phone calls from customers with questions regarding water maintenance after the unit has been delivered and installed. These queries can range from: “Why is the water foaming?” to “Why is the water green?” and “What is that smell?” or “Why is the water so cloudy?” Should these inquiries start to occur, it is important each consumer ‘crisis’ is handled carefully to ensure their problems are resolved.

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Water care basics to prevent biofilm formation

After many years working in the water chemistry field, this author still gets the same question: What is the most important aspect of hot tub water care? In speaking to hot tub customers, service technicians, water care sales teams, retailers, and store owners from all over the world, the answer remains the same: The best way to enjoy the hot tub experience is to maintain the proper sanitizer levels in the water and prevent or remove biofilm buildup in places like plumbing lines, shell surface, or filters. These are the two pillars to hot tub maintenance.

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