Creating pools and spas carries us onto the properties and into the private lives of clients, often on a personal, intimate level. As such, getting to know clients to the best of one’s ability is of great importance. Invariably, this means asking the right questions and knowing how...
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Although it has been on the market for 30 years, cartridge filtration is a virtual newcomer to the pool and spa market compared to other filtration options. Cartridge filtration is growing across the industry in pool applications, capturing virtually all of the spa and above-ground pool market.
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Keeping pool water clean, clear, healthy and inviting to bathers seems to carry its own rewards when the weather is warm and sunny. However, when the cool winds of autumn start to blow, it seems to be harder to...
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In the pool and spa industry, promotion has consistently centred on delivering fun and family togetherness. Over the years, this marketing approach has prompted many consumers to purchase swimming pools and hot tubs for their...
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As a retailer, are your suppliers giving you the tools you need to compete with big box stores? If you answered yes, then congratulations. If, however, your answer is no or you are not sure, read...
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Imagine the perfect water feature; now, ask a colleague or customer to do the same and have them describe it. What are the odds the descriptions will...
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Hot tubs with multiple jets, limited access and numerous connections can make plumbing repair a major undertaking. Once the leak has been located, using the following tips will make hot tub (and even swimming pool) polyvinyl chloride (PVC) plumbing repairs much...
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We have all seen it happen; pool water pumped into the sewer under the cover of darkness. The reason? In most municipalities, including the city of Toronto, it is against the law to discharge untreated pool water into...
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Today’s portable spas integrate colour illumination in a multitude of features. In fact, over the last decade, manufacturers have increasingly used functional and decorative lighting to differentiate their portable spas from...
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A warm, inviting pool to start the day off with some exercise—or a hot tub to relax in after a stressful day—require the reliable performance of a gas pool heater. Properly installed and maintained, a gas-fired pool heater will provide many years of pool owner satisfaction, while...
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