For much of their history, steel swimming pool kits were manufactured like cookie cutters. Manufacturers would typically offer a few different shapes—square, rectangle, oval, or octagonal—in a couple of different sizes, with a handful of choices for steps. The homeowner simply picked one from a book and that was that. Without the advantage of today’s technology, each steel panel had to be cut and bent by hand as manufacturers simply did not have the staff to complete all of the labour-intensive customization.
Retailers are always looking for ways to retain and gain customer loyalty whereby stopping their clientele from looking elsewhere for their swimming pool and spa/hot tub needs. One way of doing this is to establish a customer loyalty program that helps retailers develop long-lasting relationships with their customers, which is a key part of any business plan.
Many landscape designers receive calls that go something like this: “Hi, we have just put a pool in our backyard and were wondering if you can do a landscape design for us?” The typical response from most landscapers is usually: “Thank you for asking, it sounds like you have already completed the design, I’m not sure if we can help you.”
Most specialty retailers use some type of business management software. Whether it is a pool and spa, backyard living, or hearth and home business, almost all have a point-of-sale (POS) and/or accounting program. Unfortunately, not all companies have taken the time to find a software program, which integrates all aspects of the business into one place. Owners/operators who have employed this type of software have discovered they can spend less time working ‘in’ the business and more time developing the business by expanding their product and service offerings.
RB Control Systems, a manufacturer of business management and point-of-sale (POS) software for the swimming pool and spa/hot tub industry, was honoured among the top 100 fastest-growing companies by the Pittsburgh Business Times.
Evosus® Inc., developers of business management software for the swimming pool and spa/hot tub industry, was recently recognized for the third time by the Portland Business Journal as one of the region’s top 100 fastest growing private companies in Oregon and southwest Washington State.
Evosus, a developer of business management software in Vancouver, Wash., was recently recognized by the Portland Business Journal as one of the region's top 100 fastest growing private companies in 2011.