Client interviews

Creating pools and spas carries us onto the properties and into the private lives of clients, often on a personal, intimate level. As such, getting to know clients to the best of one’s ability is of great importance. Invariably, this means asking the right questions and knowing how...
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Cartridge filtration

Although it has been on the market for 30 years, cartridge filtration is a virtual newcomer to the pool and spa market compared to other filtration options. Cartridge filtration is growing across the industry in pool applications, capturing virtually all of the spa and above-ground pool market.
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Swimming pool winterization

Keeping pool water clean, clear, healthy and inviting to bathers seems to carry its own rewards when the weather is warm and sunny. However, when the cool winds of autumn start to blow, it seems to be harder to...
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Aquatic health benefits

In the pool and spa industry, promotion has consistently centred on delivering fun and family togetherness. Over the years, this marketing approach has prompted many consumers to purchase swimming pools and hot tubs for their...
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Move Over, Big Box Stores

As a retailer, are your suppliers giving you the tools you need to compete with big box stores? If you answered yes, then congratulations. If, however, your answer is no or you are not sure, read...
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PVC plumbing repair

Hot tubs with multiple jets, limited access and numerous connections can make plumbing repair a major undertaking. Once the leak has been located, using the following tips will make hot tub (and even swimming pool) polyvinyl chloride (PVC) plumbing repairs much...
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Spa illumination

Today’s portable spas integrate colour illumination in a multitude of features. In fact, over the last decade, manufacturers have increasingly used functional and decorative lighting to differentiate their portable spas from...
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