Tag Archives: service technicians

How service techs can use automatic cleaners to their advantage

Savvy pool maintenance companies can increase their revenue streams by having their technicians take some time to look around the client’s backyard for additional sales opportunities. Rather than waiting for something to break, maintenance professionals should look for ways to enhance their client’s pool experience and, as a result, earn more income by selling them products such as pool cleaning tools or replacing incandescent and fibreoptic lighting with new light-emitting diode (LED) lights.

+ Read More

Making pool water maintenance easier for service professionals

Enzymes have evolved over the years to a point where there are now specific products based upon the needs of each and every body of water. Today, there are two different types of enzyme products available for use in the pool and spa/hot tub industry—broad spectrum produced through a fermentation process is one, while limited capacity commercially manufactured then blended enzymes are another. Both will provide visible results, but they work differently based upon how they are made.

+ Read More

Keeping filters working efficiently: Best practices for service pros

Everyone in the industry agrees filtration is the key to clean water. That said, filters are often overlooked and water clarity problems are treated ineffectively because the filter should have been addressed first and foremost. This article will review a number of service and maintenance tips for different filter types, the most common mistakes when servicing and installing filters, as well as best practices to ensure the customer’s filter operates as efficiently as possible.

+ Read More

Managing service truck stock

Inventory tracking is one of the most complex and vexing issues for pool and spa/hot tub retailers and service companies. Virtually everything that happens in a business conspires to degrade inventory accuracy. Service employees forget to write things down, sales staff give items away, operations people are bogged down and no one is tracking warranties… the list goes on.

+ Read More